Lost it. Found it.
Let's link it back.

1. About IDLink Ghana

IDLink Ghana is an independent platform intended to help connect people who have lost identification cards with people who have found them, and to support review, verification and safe return coordination. IDLink Ghana is not a government agency, does not issue or replace identity documents, and is not affiliated with the National Identification Authority (NIA) unless expressly stated otherwise.

2. Eligibility and acceptable use

By using the platform, you agree to use it lawfully and honestly. Submit accurate information that you are authorized to provide. Do not make false or duplicate reports deliberately, impersonate another person, claim an ID that is not yours, harass other users, attempt unauthorized access, interfere with the service, or use information obtained through the platform for fraud or another unlawful purpose. IDLink Ghana may review, restrict or suspend access where misuse is reasonably suspected, subject to applicable law.

3. Personal information and ID security

Only submit information reasonably needed to identify and recover a reported document. Do not post passwords, one-time passcodes, payment credentials or unnecessary copies of sensitive documents. Information should be accessed only for legitimate case handling by the relevant participants and authorized personnel. Our Privacy Policy describes the intended handling of submitted information; contact idlinkghana@gmail.com with privacy questions or requests.

4. Matching, review and verification

Automated or suggested matches are leads for review, not proof of identity, ownership or authenticity. A match may be incorrect or incomplete. Users may be asked to provide reasonable evidence or answer verification questions before a handover is coordinated. Do not reveal all identifying details publicly. IDLink Ghana may decline to facilitate a return if ownership is unclear, information conflicts, or a handover appears unsafe or fraudulent.

5. Handover and communication

Follow the instructions shown for your case and use authorized case-related communication channels where available. Confirm the recipient’s entitlement before handing over an ID. Arrange any in-person exchange with appropriate caution and avoid sharing a home address or other sensitive information unnecessarily. IDLink Ghana can help coordinate a process but cannot guarantee that another user will respond or that a handover will occur.

6. Voluntary rewards and contributions

A person whose ID is successfully recovered may choose to make a voluntary contribution to support IDLink Ghana. A contribution is optional, is not a condition of reporting an ID, and is not guaranteed or automatically due. Submitting a report, finding an ID, or receiving a potential match does not by itself create an entitlement to a reward. Do not request or send money based on an unverified claim or outside a payment process officially communicated by IDLink Ghana.

7. Proposed reward allocation and timing

IDLink Ghana is considering a model under which, for an eligible voluntary contribution after a verified successful return, the founder allocation would be 30% for a qualifying fast recovery or 20% for a qualifying delayed recovery. The balance would remain with the project to support operations and development. Applicable payment-provider fees, transaction costs, refunds or other disclosed costs may affect the net amount available. These percentages are a proposed policy description only: they do not mean that a payment or reward system is currently active, and no contribution or allocation will be processed until the rules and payment method are formally enabled and communicated.

Before this model is activated, IDLink Ghana will publish the measurable definition of “fast” and “delayed,” the event that starts and ends the recovery clock, the evidence required to verify a return, how weekends and delays outside a participant’s control are treated, and how cancellations, disputes, refunds and duplicate transactions are handled. Timing will not be judged solely by how quickly someone submits a report. Where a platform, payment-provider, institutional or other external delay materially affects a case, it should be reviewed fairly. No percentage will be applied retroactively to a contribution without clear prior disclosure and appropriate agreement.

8. No guarantee; third-party services

IDLink Ghana cannot guarantee that an ID will be found, a match will be generated, information supplied by users will be accurate, or a return will be completed. Third-party institutions, communication services and payment providers may have their own processes and terms. Users remain responsible for complying with applicable laws and the requirements of the relevant issuing institution.

9. Reports, disputes and service changes

Report suspected fraud, mistaken matches, disputed ownership or unsafe conduct through the platform’s available support channel. IDLink Ghana may review a case, request clarification, pause a handover or restrict access while a concern is assessed. Features and policies may change as the platform develops; material reward or payment terms should be disclosed before they take effect.

10. Contact and applicable law

For questions about these Terms, contact idlinkghana@gmail.com. These terms are intended to operate subject to applicable laws of Ghana. Nothing in these terms removes rights that cannot lawfully be excluded. This page is a general platform policy and should be reviewed for legal and regulatory compliance before any reward or payment feature is activated.

Reward feature status: proposed policy only; reward processing is not represented as active by this page.